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ABOUT BARONS BEDFORD.

Find out more about what we do and our team.

Explore the dealership.

Meet the Barons Bedford BMW team.

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Nick Crabtree

Head of Business

Daniel Stevens

General Sales Manager
  • Department BMW

Scott Brookes

BMW Retail Sales Manager
  • Department BMW

Bill Pridding

Service Manager
  • Department BMW

Adam Correa

Local Business Development Manager
  • Department BMW

David McAneny

Local Business Development Manager
  • Department BMW

Steve Hughes

BMW Business Manager
  • Department BMW

Karl Haxton

BMW Sales Executive & Motability Specialist
  • Department BMW

Andy Brown

BMW Sales Executive.
  • Department BMW

David Mabbutt

BMW Sales Executive
  • Department BMW

Josh Holliday

BMW Sales Executive
  • Department BMW

Dan Arneaud

BMW Sales Executive
  • Department BMW

Cameran Akhtar

Product Genius
  • Department BMW

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly staff. Easy to deal with.

Service

Extortionate price quoted for changing a bulb. Unwillingness to price match even though my car was already in for other work.

Service

The dealer resolved my issues promptly.

Service

Kept notified by Jasmine, all went well.

Service

Would have been good to go out in newer 520 d whilst being serviced to get a feel for the car

Service

The video sent to me was very informative

Service

Very efficient and courteous

Service

I've been using Elms/Barons for my BMW servicing requirements since i moved to the area and have always been completely satisfied with their service

Service

As above. Faults and same fault has happened 3 times so far. The staff themselves are lovely though.

Service

Very efficient. Removes anxiety often associated with garages.

Service

Very friendly staff , everything handled very professionally and to our complete satisfaction .

Service

all good

Service

swift service

Service

Service with a smile

Service

As expected the highest standards of service was provided, polite , courteous team, managed my needs and expectations.

Service

excellent service, comfortable waiting area, great coffee!

Service

Took too long just for an mot and brake fluid.Waited over 3and half hours

Service

Service was without fault

Service

Service fine but stopped using valet service after many poor experiences. Examples: Gross over use of air freshener, Clean car presented with dirty boot which was not cleaned. Disastrously smeary windscreen after valet (both my BMW's)

Service

Car collected/ delivered to me - really makes a difference, makes life so much easier - thank you. Really like the video messaging to show diagnosis of problems - really clear and easy to understand.

Service

Very professional and good experience

Service

Very professional service

Service

kept me fully informed

Service

I get satisfaction whatever I ask for.

Service

As above - pleasant reception staff, efficient service

Service

As above

Service

Not great , when it was Elms it was a far better experience.

Service

Efficient and professional in all respects.

Service

service wasn't interested at all about the fault when i was booking it, they said it will be checked on booked day not early

Service

Prompt when I came to collect the car and went through everything that had happened.

Service

I was lied to on several occasions.

Service

See previous

Service

The rattle noise has not been resolved and have the car booked in again and this time want to take the mechanic for. A test drive to show issues

Service

The experience was better at a previous BMW dealer

Sales

Fab experience. Gold star service!!

Sales

Karl kept me up to date at every stage..very helpful..everything ran smoothly.

Sales

First class service from a very respectable brand something that can be forgotten by other big names

Sales

I was most impressed throughout every stage of the purchase experience, from initial enquiry to handover. The visit to collect my new vehicle will remain in my memory forever.

Sales

They were very patient and helped me find exactly the car I was looking for. I’m very fussy and won’t settle for something I don’t want. They came up with a deal that was perfect.

Sales

As before the whole experience was a pleasure this was totally down to the staff at Barons BMW

Sales

Staff could not be more helpful and the whole process from the test drive to collecting the care was seamless

Sales

Friendly service, sales person knows us and gives good service