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ABOUT BARONS BEDFORD.

Find out more about what we do and our team.

Meet the Barons Bedford BMW team.

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Alex Kennedy

Head of Business

Kye Charnock

General Sales Manager

Scott Brookes

Retail Sales Manager

Ashley Hilton

Parts Manager

Steve Hughes

Business Manager

Karl Haxton

BMW Sales Executive & Motability Specialist
  • Department BMW

David Mabbutt

BMW Sales Executive
  • Department BMW

Cameran Akhtar

Product Genius
  • Department BMW

Abraham Benjamin

Sales Executive

Niall Gleeson

Sales Executive

Lisa Cornwall

Receptionist

Leanne Storrie

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Friendly staff great showroom and service area. MOT and break service carried out by Barons Bedford very polite staff working on service reception. Kept informed of progress and sent a video of work carried out.

Service

As above

Service

Very helpful, knowledgeable and friendly staff.

Service

Have always found this service to be excellent. All of the staff are very helpful from the time you walk in until you leave. Communication is excellent, always updated. Jasmine is always great at letting me know what is happening.

Service

Very helpful. Great customer service

Service

Everything happened as it should

Service

Everything sorted out well

Service

I asked for a quote to have a scratch repaired (through the BMW brand website) but that never appeared.

Service

Everybody is very helpful and fully committed to good customer service.

Service

No issues.

Service

I waited for my service to be carried out, which was completed on time. The staff were proactive, and I was particularly pleased with the service reception who ordered a spare part for me, without my prompting.

Service

Excellent customer service.

Service

Sorted out all the problems on the car

Service

Reliability and expert workmanship.

Service

Good communication, everything was explained thoroughly.

Service

Even when they had a problem, things where dealt with in the right way ... full marks. Niall really understand his business and cares about his customers can't fault dealing with Barons Bedford

Service

Service front desk were very helpful and friendly.

Service

I was extremely satisfied with the work carried out on my BMW. I felt very safe while waiting for my vehicle in these difficult times.

Service

Answered all questions I had, if did not have information to hand, the gentle looking after us found out straight away

Service

People care for you and are only pleased to help with anything

Service

Good service

Service

I always leave with the feeling that I have been looked after in an honest and trustworthy way.

Service

Was kept informed during the purchase no problem

Service

Car was done in timely manor cleaned very well. Also great loan car

Service

Niall was fantastic, very easy to deal with. The team overall were great and we appreciate the deal they did for us. Highly recommend.

Sales

As above with Abraham my sales executive doing a great job. Abraham has a nice style without getting to pushy.

Sales

Great service and product

Sales

Again, Cameran makes things easy and less stressful but also a great experience.

Sales

Quality service ?? and quality product.

Sales
Thank you for your kind feedback Mr Mason, it will be shared with our team, who I know will be delighted. Please don't hesitate to contact me directly should you require anything further. I'd like to wish you many happy, safe & memorable miles in your new BMW. All the best Alex Kennedy Head of Business Barons BMW Bedford 01234 362400

Covid made it tough, but the buying process was great. The handover was clear and clean.

Sales

Under the circumstances of the current pandemic Barons BMW handled the whole experience very well. We all felt safe and reassured. Smooth process and no issues.