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ABOUT BARONS BEDFORD.

Find out more about what we do and our team.

Meet the Barons Bedford BMW team.

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Nick Crabtree

Head of Business

Daniel Stevens

General Sales Manager
  • Department BMW

Scott Brookes

BMW Retail Sales Manager
  • Department BMW

Bill Pridding

Service Manager
  • Department BMW

Adam Correa

Local Business Development Manager
  • Department BMW

David McAneny

Local Business Development Manager
  • Department BMW

Steve Hughes

BMW Business Manager
  • Department BMW

Karl Haxton

BMW Sales Executive & Motability Specialist
  • Department BMW

Andy Brown

BMW Sales Executive.
  • Department BMW

David Mabbutt

BMW Sales Executive
  • Department BMW

Josh Holliday

BMW Sales Executive
  • Department BMW

Dan Arneaud

BMW Sales Executive
  • Department BMW

Cameran Akhtar

Product Genius
  • Department BMW

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Car Satnav not updated, but not too important though the reversing on dashboard still does not work?

Service

My experience was as I would expect from a 'premium' marque. Nothing more nothing less. However, I was slightly disappointed at having to pay for an issue with the handbrake when the car is still under warranty.

Service

To be completely satisfied would be one or two more things for my daughter to do whilst we waited (the terminals were not working which would otherwise have helped). Otherwise was very pleasant.

Service

Never had a problem with servicing at Bedford and always completed to schedule and kept updated

Service

I like the email with the video clip showing what the engineer has done to the car.

Service

They provide a no hassle, quick and easy to follow service.

Service

My initial call went to a call centre not the local dealer and was very slow and unsatisfactory. I decided go in person to Elms in Bedford after which service was excellent.

Service

-person who booked me in was a little abrupt on the day-car had Low tyre pressures alert (came up the day before) , this was reset but pressures not adjusted at all. -poor cleaning inside, boot and footwell under floor under mats not hoovered.

Service

Great & personable service from the staff on the service desk

Service

Great people. Great service.

Service

Barons have always provided me with excellent service. Highly recommended.

Service

Efficient and reliable

Service

Everything was fine, the service was conducted while I waited and the staff and hospitality was very professional.

Service

No issues, everything was as arranged

Service

Fast, efficient, and proffesional.

Service

The service on the car was a little disappointing

Service

everything worked as planned

Service

Excellent all round

Service

Great communication

Service

fast reliable service

Service

Everything as expected

Service

Polite and friendly service team.

Service

The service was excellent, though it was frustrating that having given the service desk full detail when initial booking and then checking in for the warranty fault that I had a phone call early afternoon feeding back to me what I'd already told them

Service

Very happy with everything.

Service

Very efficient service

Service

Friendly staff. Easy to deal with.

Service

The dealer resolved my issues promptly.

Service

The sales team could not be more helpful and the after sales is second tonone

Sales

Had to compromise on a few things - choice of colour, reverse parking camera not available to re-purchase (versus it being there in the original car), workshop not being open on a Saturday...... and so on

Sales

Excellent trained staff, excellent customer Service,