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ABOUT BARONS BEDFORD.

Find out more about what we do and our team.

Meet the Barons Bedford BMW team.

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Nick Crabtree

Head of Business

Daniel Stevens

General Sales Manager
  • Department BMW

Scott Brookes

BMW Retail Sales Manager
  • Department BMW

Bill Pridding

Service Manager
  • Department BMW

Adam Correa

Local Business Development Manager
  • Department BMW

David McAneny

Local Business Development Manager
  • Department BMW

Steve Hughes

BMW Business Manager
  • Department BMW

Karl Haxton

BMW Sales Executive & Motability Specialist
  • Department BMW

Andy Brown

BMW Sales Executive.
  • Department BMW

David Mabbutt

BMW Sales Executive
  • Department BMW

Josh Holliday

BMW Sales Executive
  • Department BMW

Dan Arneaud

BMW Sales Executive
  • Department BMW

Cameran Akhtar

Product Genius
  • Department BMW

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

everything worked as planned

Service

Excellent all round

Service

Great communication

Service

Everything as expected

Service

fast reliable service

Service

Polite and friendly service team.

Service

The service was excellent, though it was frustrating that having given the service desk full detail when initial booking and then checking in for the warranty fault that I had a phone call early afternoon feeding back to me what I'd already told them

Service

Very happy with everything.

Service

Very efficient service

Service

Friendly staff. Easy to deal with.

Service

The dealer resolved my issues promptly.

Service

Kept notified by Jasmine, all went well.

Service

Would have been good to go out in newer 520 d whilst being serviced to get a feel for the car

Service

The video sent to me was very informative

Service

Very efficient and courteous

Service

I've been using Elms/Barons for my BMW servicing requirements since i moved to the area and have always been completely satisfied with their service

Service

As above. Faults and same fault has happened 3 times so far. The staff themselves are lovely though.

Service

Very efficient. Removes anxiety often associated with garages.

Service

Very friendly staff , everything handled very professionally and to our complete satisfaction .

Service

swift service

Service

As expected the highest standards of service was provided, polite , courteous team, managed my needs and expectations.

Service

all good

Service

Service with a smile

Service

excellent service, comfortable waiting area, great coffee!

Service

Service was without fault

Service

Took too long just for an mot and brake fluid.Waited over 3and half hours

Service

Service fine but stopped using valet service after many poor experiences. Examples: Gross over use of air freshener, Clean car presented with dirty boot which was not cleaned. Disastrously smeary windscreen after valet (both my BMW's)

Service

Car collected/ delivered to me - really makes a difference, makes life so much easier - thank you. Really like the video messaging to show diagnosis of problems - really clear and easy to understand.

Service

Very professional and good experience

Service

Very professional service

Service

Had to compromise on a few things - choice of colour, reverse parking camera not available to re-purchase (versus it being there in the original car), workshop not being open on a Saturday...... and so on

Sales

Excellent trained staff, excellent customer Service,

Sales

The experience was better at a previous BMW dealer

Sales

Fab experience. Gold star service!!

Sales

Karl kept me up to date at every stage..very helpful..everything ran smoothly.

Sales

First class service from a very respectable brand something that can be forgotten by other big names